Consumer Driven Care 101 and Beyond
Healthcare Web Summit Audioconference
Tuesday, December 9, 2003

The session will include a brief introduction on where Consumer Driven Care is headed for 2004 by Moderator Henry Loubet. Dr. Arnold Milstein will provide a 15 minute presentation on the Employer Agenda for Consumer Driven Care for 2004; followed by Lindsay Resnick's 15 minute presentation on the Consumer Driven Plan Agenda for 2004. Moderator Henry Loubet will then facilitate dialogue between the two faculty, plus field questions from attendees. Please note registrants will incur their own long distance phone charges for each audioconference.

WEB SUMMIT AUDIOCONFERENCE FACULTY:

• Arnold Milstein, MD, MPH, National Healthcare Thought Leader, William M. Mercer and Medical Director, Leapfrog Group and Pacific Business Group on Health
• Lindsay Resnick, Senior Vice President of Business Development, Finelight and Former Chief Marketing Officer, HealthMarket
• Henry R. Loubet, Chief Strategy Officer and Senior Vice President, Keenan (Moderator)

WEB SUMMIT LEARNING OBJECTIVES:
The "Consumer Driven Care 101 and Beyond" Mini Web Summit is designed to elevate attendees understanding of consumer-centric health care trends, structures, terminology, regulatory and marketplace environment; and provide market intelligence regarding the major players and key data in this emerging sector. All attendees will receive MCOL's new comprehensive Consumer Driven Care Training Kit CD-ROM, web-based summit resources, and can participate in three separate live audio conference sessions, including:

• Consumer Driven Primer: An in-depth presentation by Clive Riddle, MCOL President, covering the Consumer Driven Primer module from the Consumer Driven Care Training Kit;
• Consumer Driven Market Intelligence: A presentation by Claire Thayer, MCOL VP Research and Development, and Clive Riddle, MCOL President, addressing Consumer Driven Care Key Facts, Market Research, and Case Studies, based on modules from the Consumer Driven Care Training Kit; and
• Consumer Driven Care 2004: A presentation featuring nationally noted speakers Arnold Milstein MD, Medical Director, Pacific Business Group on Health, and Lindsay Resnick, Senior Vice President, Finelight; and moderated by Henry Loubet, SVP and Chief Strategy Officer, Keenan and Associates.